State Farm® Insurance Agent Susanne Godau

"Susanne and her team is extremely knowledgeable and helpful, it is a delight to work with them. I highly recommend this business."

"We have always had the best of service from Susanne and her staff. They are concerned as neighbors and they are courteous to work with. Thank you for many years of service on our behalf."

"Very bad customer service. I was trying to get an estimate to change my insurance. But they’re not such a friendly as in the commercial you always see. This particular office have a lack of kindness and respect for the costumer. The employee was very rude since he picked up the phone and noticed my accent, he was very disrespectful and rude during all the phone call, he didn’t even tell me his name when I asked for it. He just told me a stupid nickname. I don’t know who hire this people, but customer service in essential for a successful business. I’m pretty sure the reviews of this location are fakes or paid. Very disappointing."

"Friendly and professional. Susan and staff went out of their way to get me the best deal possible. Thankyou🙏"

"Adriana was a pleasure to deal with."

"This agency is great! Very responsive, timely and professional at all .Great service and answering any questions I may have. I recently got my home owners insurance with Adriana at State Farm and it was nothing but exceptional services with all their team members."

"I love having my insurance with Susan’s office .Every time I need something done, I can count it will get done with friendly and personal service and at the best price possible. I love talking with Adriana, she is the best."

"I appreciate the courtesy and professionalism from Adriana Ramirez, she was very patience and explained everything about my cars and house policies. Also, she found the best deal to my pocket and help me saving a great amount of money by going with them. I’m a happy and satisfied client with my policies, thank you Adri for a job well done."

"My experience with State Farm was very pleasant and helpful. Susan was very informative and took her time and answered any questions or concern that I had. I would recommend this office to my friends and family"

"I have no regrets after I switched insurance providers. Susan was able to offer competitive quotes and suggested the right package to suit my needs. What stood out the most about this office was their great customer service and promptness."

"I found it exceptionally easy to work with Susan and the team at State Farm insurance. Referred them to friends who had similarly great experiences. Really happy to have their help."

"The State Farm Office Staff goes above and beyond for their clients. Very professional and knowledgeable."

"Susanne is such a pleasure to work with. She is very knowledgeable and took care of everything I needed quickly and efficiently . I would recommend her to everyone for any and all of your insurance needs"

"Susanne and her team provide fantastic customer service! Susanne was extremely responsive and took extra time to thoroughly walk through each of my auto insurance policy options. Susanne and her team take an interest in their clients to ensure that they can select the best policy that fits their needs. While purchasing a new car at the same time as changing over my auto insurance policy, Susanne and her team made switching to State Farm a seamless process."

"Above and beyond. Outstanding. Had horrible claim case that lasted through the Christmas and New Years months. To get my loss recovered, I had to live at hotels with an ailing parent. Susan took it as her own hardship, and helped expedite the process tirelessly during the entire course. She is just so exceptional and caring. I recommend her most highly. Her entier team is just as awesome. Thank you!!!"

"Susanne Godau is a true professional. She helped me properly evaluate and determine my property insurance needs. She is extremely knowledgeable and patient. She took the time to answer my questions and to learn my situation, so to give me focused feedback to meet my needs. I would highly recommend her to anyone who wants to purchase insurance."

"Thank you for help !!! He was so helpful....."

"If I could give Susanne Godau and Park Avenue State Farm one star I would. My mother was a customer of Susanne Godau for over 25 years with a auto and home policy. She rarely needed to use her policy and I would usually ask her to shop around as she is in her 70s and could get a better rate. My mom refused because she felt she had a LOYALTY to Susanne and Park Avenue State Farm which was a HUGE mistake! My mom called State Farm to file a claim because she has car damage on her passenger side bumper. I will not bore everyone with the details but this process was HORRIBLE! She was treated HORRIBLY! Susanne did not return phone calls to a 25+ year loyal customer, Karen in the Park Avenue office actually told my mom to "hurry their conversation up because she had to pick up her grandson" My mom was told she would get reimbursed for a rental, she had to call and follow up with claims because no one in the office made it their business to make my mom a priority. My mom accepted this treatment and it made me so angry because my mom finds it difficult to stand up for herself! I would NEVER be a customer to State Farm, especially the Park Avenue office because the commercial about "like a good neighbor" did not seem to apply to my mother!"

"Very nice people and very reliable and I am very happy with the price and coverage of my insurance"

"Susanne rocks!"

"Always a pleasure to speak with Susan. She’s conveniently located and very willing to help you think through the best options for protecting you entirely."

"Susan is truly a partner to "insuring" my best interest is met, not only in time of crisis. I also trust Susan so we do more with her than just car insurance. I highly recommend Susan and her team."

"Susan and her team are true professionals. From competitive prices to outstanding customer service, I could not be more satisfied with my choice to go with Susan @State Farm."

"Susan and her team are true professionals. Any questions and concerns I may have she is a call away and always ready to answer. If your looking to shop around for life insurance/car insurance home loans Susan and StaeFarm has you covered."

"Susan has always provided excellent service. Her office is very responsive and she takes the time to understand our needs and recommend a variety of options."